Order Cancellation Policy
At Dubai Sports Pro, we strive to ensure a smooth shopping experience for all our customers. Please read our order cancellation policy carefully before making a purchase.
1. Order Cancellation by Customer
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Before Dispatch: You may cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped. To cancel, please contact us immediately at support@dubaisportspro.com or +971 50 123 4567 with your order number.
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After Dispatch: Once your order has been shipped, it cannot be cancelled. You may, however, return it following our Refund & Return Policy.
2. Order Cancellation by Dubai Sports Pro
We reserve the right to cancel orders for the following reasons:
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Unavailability of stock or product.
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Payment not received or payment failure.
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Incorrect billing or shipping details were provided.
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Fraudulent or suspicious activity detected.
If we cancel your order, you will be notified promptly, and any payments made will be refunded in full to the original payment method.
3. Refund for Cancelled Orders
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Approved cancellations will be refunded to your original payment method within 7–10 business days (processing time may vary depending on your bank or payment provider).
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Shipping costs (if any) are non-refundable once the order is shipped.
4. Contact Us
If you wish to cancel your order or have questions about our cancellation policy, please contact us:
Email: support@dubaisportspro.com
Phone: +971 58 689 9645
Business Hours: Monday – Saturday, 9:00 AM – 7:00 PM (GMT+4)
